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Extended Warranty Order Form

Step 1:

Download the Extended Warranty Order Form here.

Step 2

Fill out the form and send it along with payment to the following address:

SOYO Group Inc.
1420 S. Vintage Ave
Ontario, CA 91761

GUIDELINES

  1. Extended Warranty must be purchased within 365 days from the date of product purchase.
  2. All Extended Warranty purchases must be purchased and registered with SOYO customer support for each serial number of the product.
  3. SOYO customer support will issue a confirmation of the extended warranty.
  4. Customer support will be performed during the hours of 8:30 a.m. to 5:30 p.m. local time Monday through Friday, excluding holidays.
  5. The extended warranty program is only available on new products. Refurbished products are not covered by the program.
  6. Image burn-in is not considered a manufacturer defect.
  7. Warranty program is valid for the product serial number registered at the time of enrollment OR the product serial number for the replacement unit.
  8. Program offering will vary by region and country.
  9. Physical damage and user abuse are not covered under this program and not considered a manufacturer defect.
  10. Only authorized SOYO technicians may perform service and support to SOYO LCD TV display products. All services performed by someone other than SOYO may void your SOYO limited warranty.