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Extended Warranty Order FormStep 1:
Download the Extended Warranty Order Form here.
Step 2
Fill out the form and send it along with payment to the following address:
SOYO Group Inc.
1420 S. Vintage Ave
Ontario, CA 91761
GUIDELINES
- Extended Warranty must be purchased within 365 days from the date of product purchase.
- All Extended Warranty purchases must be purchased and registered with SOYO customer support for each serial number of the product.
- SOYO customer support will issue a confirmation of the extended warranty.
- Customer support will be performed during the hours of 8:30 a.m. to 5:30 p.m. local time Monday through Friday, excluding holidays.
- The extended warranty program is only available on new products. Refurbished products are not covered by the program.
- Image burn-in is not considered a manufacturer defect.
- Warranty program is valid for the product serial number registered at the time of enrollment OR the product serial number for the replacement unit.
- Program offering will vary by region and country.
- Physical damage and user abuse are not covered under this program and not considered a manufacturer defect.
- Only authorized SOYO technicians may perform service and support to SOYO LCD TV display products. All services performed by someone other than SOYO may void your SOYO limited warranty.
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